Key Account Manager (Enterprise Sales) | KL 479 views

RM6,000-10,000

Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients;
Operate as the lead point of contact for any and all matters specific to your customers;
Develop a trusted advisory relationship with key stakeholders and executive sponsors;
Manage the existing accounts for new business possibilities and utilising available resources to
drive account retention and growth;
Proactively assess, clarify and validate customer needs on an ongoing basis and document as
SOW;
Work cross-functionally with business development, marketing, technology and finance team to
ensure the timely and successful delivery of the solutions according to customer needs and
objectives;
Analyse latest market trends using CRM and analytics tools and tracking competitors activities
and providing valuable inputs for fine-tuning marketing strategies;
Should possess strong analytical, presentation, networking, relationship building skills
Forecast potential sales and revenue targets effectively from new and existing markets and
maximize sales.

Bachelor’s degree or higher in technology or related field
10+ years of experience in enterprise account management or business development.
Ability to provide client service to a large number of client accounts with passion, strong
initiatives and positive attitude.
Advanced skill set for driving system integrations, gathering requirements, writing SOW’s and
documentations.

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