Salary
RM6000-8000
Job Description
- Lead and create an inspiring team environment with an open communication culture to set clear team goals and contribute to the growth of the sales support.
- Monitor team performance, report on metrics, and propose improvements.
- To provide oversight to the department work processes whilst coaching, training, and mentoring where applicable.
- Prepare consolidated reports on the overall merchant application progress or quotas to Business Head.
- To actively communicate and work with cross-functional teams on smooth completion of sales support requirements.
- Responsible to guide and coach retail salesperson on their daily operations, compliance to retail SOP, products knowledge, selling skills and any other tasks assigned.
- Communicate with customers, make outbound calls to potential customers, and follow up.
- Answer potential customers’ questions and send additional information per email.
- Develop a deep understanding of the Pine Labs platform to help potential customers understand our products and services.
- Keep up with the latest product updates and features.
- Participating actively in company sales activities and marketing events.
- To undertake any ad-hoc assignments as and when required.
Job Requirement
- Completed Diploma or Degree.
- Ability to converse in local languages Bahasa Malaysia & English.
- Ability to converse in Chinese language would be essential.
- Relevant industry is encouraged to apply.
- Able to pick up concepts and technical information, fast.
- Able to read and engage with people well.
- Responsive to feedback and apply it immediately.
- Be comfortable engaging customers over chat and phone.
- Extremely perseverant and not take rejections personally
Company Background
- E-Commerce /Payment Gateway Industry
- 5 days working
How To Apply
- Register an account to start
- Update profile and upload latest resume
- Click “Apply”
