Salary
Up to RM6000
Job Description
- Empathy with users
- Patience and understanding all incoming request from internal and external party
- Acceptance of ownership responsibility
- Investigation and diagnostic skills (be like Sherlock Holmes)
- Excellent customer service skills
- Attention to detail
- A proactive approach and team player
- Ability to work under pressure and to tight deadlines
- Work with QA & DEV on all the issue
- Preparation on material and deployment support to internal and external parties
- Responsive to all incoming incident and replied appropriately
- Work close with the counterpart in the remote centre
Job Requirement
- Working knowledge of SQL Databases & basic programming language (C, C++, JAVA) – good to have
- Working knowledge on payment gateway and Terminal – Good to have
- Working Knowledge of IT Software
- Ability to learn and master employer-specific software
- Complex problem solving
- Written and verbal communication skills
- Ability to diagnose & address application issues or any suspicious item
Benefits
- Medical & Insurance coverage for Employee and Family
- Travel & Mobile Claims
- Bonus and Increment based on Performance.
Company Background
- Retail/ Merchandise Industry
- 5 days working (9am – 6pm)
How To Apply
- Register an account to start
- Update profile and upload latest resume
- Click “Apply”
